This project, developed in collaboration with Kaiser Permanente, explores how to better support older adults’ mental health and overall wellbeing by addressing the everyday barriers they face in managing care. Through interviews and concept testing, the team found that many older members struggle not only with digital navigation, but also with feelings of confusion, dependence, and social isolation when trying to book appointments, manage prescriptions, and follow through on care. In response, the project is developing concepts that build on Kaiser’s existing portal, including guided care to provide calm, personalized assistance and a “Circle” recommendation concept to encourage meaningful, low pressure social connection. Together, these ideas aim to make healthcare access feel more supportive, empowering, and emotionally sustaining for elderly adults.