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Six people posing with posters showing the app.

Industry: Artificial Intelligence

Artificial Intelligence

[Asurion] Improving Customer Experience using Machine Learning

November 1, 2019 by

Six people posing with posters showing the app.Get your tech support questions answered faster! Our AI can understand the difficulty & complexity of your inquiries! Team: Felix Ren (IEOR), Jinlin He (IEOR), Zihang Pan (IEOR), Pierre-Louis Missler (CEE), Reehan Shah (IEOR) Advisor: Damien Thoulouse (Asurion), Lee Fleming (IEOR), Alex Beliaev (Fung) A major drawback in tech chat support is that it takes… Read More »

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