Kaiser Permanente’s Secret Playbook: How They Build Products That Touch Millions of Lives

Fellows heard from Kaiser Permanente’s product and strategy leaders, Sheila Baxter-Lamb and Loveena Harwani, who offered insights into building scalable healthcare products that impact millions. The speakers discussed their career journeys, the importance of staying open to opportunity, and what it takes to lead in product management. They also explored the role of emerging technologies, including AI, in shaping the future of health care and delivering solutions that reach millions.