Our project focuses on improving how Kaiser members (particularly younger members) access information about their plan, coverage, and the benefits that come with it. Currently, we are thinking of designing a cost estimation tool that would go in their portal to help them clearly see what their future appointment will cost and how much of their deductible they have left to pay. Although this is just one of our ideas, so nothing is finalized, our final product may differ. But overall, this is what we are focusing on: Improving the understanding of coverage and benefits by making information easier to access and making the process more efficient for the user.